Privacy policy

Last updated: 16 November 2025

Book Marked operates this website and online store, powered by Shopify, to provide curated mystery book bundles to customers in New Zealand. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or placing an order, you agree to the practices described here.

1. Personal Information We Collect

We collect personal information so we can process and deliver your orders and operate our business. This may include:

  • Name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information (processed securely by Shopify—we do not store full card details)
  • Order details and purchase history
  • Device and usage information collected automatically via cookies when you use our website

We collect this information directly from you when you place an order or communicate with us, and automatically through Shopify’s platform when you browse the site.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Take payment and provide refunds
  • Arrange delivery
  • Communicate with you about your order
  • Provide customer support
  • Maintain and improve our website
  • Send optional marketing emails (you can unsubscribe at any time)

We do not sell or rent your personal information.

3. Disclosure of Information

We may share your information with:

  • Shopify, which hosts our store and processes certain data to provide secure checkout, analytics, fraud prevention, and store functionality
  • Payment providers (e.g., Shopify Payments)
  • Courier or postal services for delivery
  • Service providers who assist with store operations (e.g., email services)

These providers may store or process your information overseas. Shopify’s privacy practices are available through the Shopify Consumer Privacy Policy.

We may also disclose information if required by New Zealand law.

4. Storage and Security

We take reasonable steps to protect your information from loss, unauthorised access, misuse, or disclosure, as required by the NZ Privacy Act.
Shopify provides secure, PCI-compliant payment processing. We do not have access to your full card details.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information

To exercise these rights, contact us at the details below.

6. Cookies and Analytics

Shopify uses cookies and similar technologies to operate the store, keep your cart active, and help us understand website usage. You can manage cookies through your browser settings.

7. Children

Our services are not intended for children, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the latest “Last updated” date.

9. Contact Us

If you have questions about our privacy practices, or you wish to access or correct your information, contact:

Book Marked
Email: bookmarkednz@gmail.com